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FAQs

Can skincare products be used for whom with sensitive skin, acne-prone skin, and rosacea-prone skin?

Could I use the skincare products while pregnancy?

Is it safe to use right after undergoing cosmetic surgery?

Do I need to wash my face after using a facial mask?

Is it available to use facial mask with pimples or acnes?

What kind of water and temperature is recommended for infusing the facial mask?

If you have any question that is not listed above, or any recommendation or feedback,

Please contact us via email(lucykle.service@gmail.com), our fan page or line official account.

Time of Customer Service: 9AM~ 6PM (Mon. to Fri.)

If on national holidays or typhoon day off , we would resume the customer service on the next working day.